Leaders play an essential role in humanizing the workplace. One such way is to build social capital through empathetic communication and compassionate action. (1,2)
Nurses would benefit from leaders who:
Leaders who build social capital, build trust and credibility. (2)
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Leaders are responsible for their staff experiences, roles, and well-being. As such, leaders can:
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Organizations are responsible for their leadersâ effectiveness and staffâs well-being. Organizations are encouraged to demonstrate that they support and value leaders at all levels by incorporating healthy leadership modeling, development, onboarding, as well as ongoing coaching and training into the strategic plan to prioritize leader health and succession planning. (1,2)
Leaders would benefit from:
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Organizations are recommended to encourage leaders and staff at all levels to continually strive to develop their leadership skills and competencies. Doing so increases current leadersâ ability to lead effectively as well as allows future leaders to grow into the pipeline. Some considerations to adopting this strategy include:
Leaders at all levels should be aware of their leadership characteristics and how others are impacted by their decisions. Relational leadership styles (transformational, authentic, servant, and ethical leadership) have shown better outcomes in healthcare settings in fostering healthy work environments, job satisfaction, and retention. Safety-specific transformational leadership was shown to increase psychological well-being for high-risk occupations, including healthcare. (2,4,6,7)
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Leaders, including direct managers, are encouraged to model and become proficient in wellness practices, growth principles, and leadership qualities to establish professional norms. Such modeling could include: (1)
Once leaders have developed their own capacity to consistently model intentional well-being through these practices, principles, skills, and qualities, they can inspire and empower others to create more functional supportive work environments. (4,6)
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